999 bt Privacy Policy
Here is 999 bt's complete and transparent account of how your personal information is collected, stored, and used — and under what circumstances.
1 Introduction and Scope
999 bt (referred to hereinafter as "we", "our", or "the platform") operates an online entertainment and betting service for users in Bangladesh. This privacy policy explains what information we collect about you and how we manage it when you use the website https://999-bt.cam or any associated services.
This policy should be read together with 999 bt's Terms and Conditions. Both documents take effect from the time you register your account and remain applicable for the entire duration of your use of the platform.
By continuing to use our services, you consent to the collection and processing of information as described in this privacy policy. If you disagree with any part of this policy, please stop using our services.
2 Information We Collect
2.1 Information You Provide Directly
When you create an account on 999 bt or use our services, the information you voluntarily provide includes:
- Full name, date of birth, and nationality
- Valid email address and mobile number
- Documents required for identity verification (copy of national ID card or passport)
- Details about your preferred payment method — such as the number linked to bKash, Nagad, Rocket, or Upay
- Any messages or requests you send when contacting customer support
2.2 Information Collected Automatically
When you visit our website, certain technical information is recorded automatically. This includes:
- IP address and device identification details
- Browser type, version, and operating system
- Which pages of the site you visited and how much time you spent on them
- Referral URL — the source from which you arrived at our site
- Login times, transaction history, and game session data
3 How We Use Your Information
999 bt uses your information only for specific and legitimate purposes. We never sell your information to third parties for commercial purposes. The purposes for which we use your information are described in detail below:
3.1 Account Management
Your information is used to create, verify, and keep your account secure. Withdrawals cannot be processed until identity verification is complete — this is required for your own protection.
3.2 Transaction Processing
Your payment-related information is needed to safely complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Records of every transaction are kept in accordance with legal requirements.
3.3 Customer Support
When you contact us via 24/7 live chat or email, our representatives use relevant details from your account to resolve your issue quickly and accurately.
3.4 Security and Fraud Prevention
We analyse transaction and login history to detect suspicious activity, prevent fraudulent transactions, and combat money laundering. This is essential to protecting your funds and personal information.
3.5 Promotional Communications
If you have consented to receive promotional messages from us, we may notify you about relevant bonus offers and updates. You may withdraw this consent at any time.
4 Cookies and Tracking Technologies
The 999 bt website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your browsing experience.
4.1 Essential Cookies
Without these cookies, basic site functions — such as maintaining your login session — are not possible. There is no option to disable them as they are an integral part of the service.
4.2 Functional Cookies
These cookies are used to remember your language preference, screen settings, and gaming preferences, so you do not have to reconfigure everything on each visit.
4.3 Analytics Cookies
We analyse collected data to understand which parts of the site are used most and where there is room for improvement. This data is processed in fully anonymised form.
You can block or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features of the site to not work correctly.
5 Sharing and Disclosure of Information
We never sell your personal information to third parties. However, your information may be shared with relevant parties in the following limited circumstances:
- Payment processors: To complete deposits and withdrawals, your transaction-related information is shared with bKash, Nagad, Rocket, Upay, or a bank — only to the extent necessary for the specific transaction.
- Technology service providers: Technology partners who assist in operating our platform — such as providers of cybersecurity, server management, or data analytics services — are permitted to access only the information necessary for their specific function.
- Legal obligations: In the case of a court order, legal investigation, or a valid request from a government authority, we are required to comply with the law.
- Fraud prevention organisations: Limited information may be exchanged with industry-standard fraud prevention organisations to take action against fraud across multiple platforms.
6 Data Storage and Security
999 bt has adopted industry-standard technical and procedural measures to keep your personal information secure. All data transmissions are protected via SSL encryption, and stored data is also kept in encrypted form.
6.1 Security Measures
- Use of encryption technology for data stored on servers
- Firewalls and access controls to prevent unauthorised access
- Systems to detect suspicious login attempts
- Regular security audits and vulnerability assessments
- Restricted access so that only authorised staff can view specific data
6.2 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain data — particularly financial transaction records — must be retained for a period set by applicable law due to legal obligations.
7 User Rights
You have several important rights over your own information, which 999 bt respects:
7.1 Right to Access
You may request at any time to know what information we hold about you. Upon contacting our support team, we will provide you with a summary of that information within 30 working days.
7.2 Right to Correction
If any information in your account is incorrect or incomplete, you may request a correction. Changes to identity-related information may require appropriate supporting documents.
7.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, we may be required to retain some information for a set period.
7.4 Right to Restrict Processing
You may choose to limit how your information is used for certain purposes — such as stopping marketing communications. Such restrictions may affect core service functions.
To exercise any of your rights, please contact our customer support. 999 bt believes in responsible gaming and considers user privacy to be part of that responsibility.
8 Third-Party Services and Links
Game providers on the 999 bt platform — such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe — operate their games using their own software. These providers operate under their own privacy policies and we are not responsible for their collection or use of data.
When payment services are being used, a connection may be established from your device to the systems of bKash, Nagad, Rocket, or Upay. These connections are governed by the terms and conditions of the respective service provider.
For more information about the various activities on our platform, you can find details on our About Us page.
9 Protection of Minors
999 bt strictly prohibits anyone under the age of 21 from using its services. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If we have reason to doubt an account, we may request additional documents to verify identity and age. If an account belonging to a minor comes to our attention, we will immediately close that account and delete all collected information.
10 Changes to This Policy
999 bt reserves the right to amend or update this privacy policy as needed. For any significant changes, we will send advance notice to your registered email address and update the date shown at the top of this page.
Continued use of the service after any changes will be taken as your acceptance of the revised policy. We therefore recommend that you review this page regularly.
To learn more about the general terms and conditions of use, visit our FAQ page, where the most common user questions are answered.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
- Live Chat: 24/7 direct support — available in both Bengali and English
- Email: [email protected]
We typically respond to emails within 24 hours. For privacy-related requests, additional information may be asked to verify your identity.